Regional Administrative Manager

Summary Statement

Active Life specializes in Prosthetic, Orthotic and Compression solutions by treating, nurturing and transforming clients' lives, empowering them into active opportunity through our unparalleled clinical services and products. In 2021, Active Life joined Ottobock Patient Care. Already known for its worldwide excellence in prosthetic technology and quality patient care, this collaboration will support Active Life Orthotics and Prosthetics and Ottobock’s shared vision to advance innovation, improve access to care, and most importantly deliver the best possible patient care experiences.

We are looking for a Regional Administrative Manager to oversee our Albuquerque and Santa Fe, NM administrative teams. 

Duties & Responsibilities 

• ​​Oversees the regional day-to-day clinic operations and ensures the administrative staff are effectively managing the day-to-day clinic operations by collaborating with other departments and team leaders. 
• ​Fosters open collaboration and constructive dialog between leaders and staff.  
• ​Participates and/or leads monthly team manager and operation meetings. 
• ​Provides input in budget, business, and strategic planning. 
• ​Ensures Administrative Managers follow appropriate Human Resource processes for hiring, onboarding, coaching, disciplining, and terminating employees. 
• ​Reports timely key statistics to management for sales, revenue, cash, and patient flow. 
• ​Identifies and creates improvements to promote efficiency and productivity. 
• ​Coordinates company-wide activities and delegating responsibilities. 
• ​May process medical records requests from lawyers, federal and state disability agencies.  
• ​Helps ensure offices are ABC/Medicare/Labor Compliant and assist with accreditation, as necessary. May assist with individual ABC/BOC certification renewal.  
• ​Comply with Corporate Compliance and HIPAA responsibilities.  
• ​Oversees that staff are adhering to all safety regulations; compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.  
• ​Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.​ 
• Performs other duties or special projects as assigned. 

Qualifications

• ​​Solid understanding of business functions (billing, accounting, HR, finance etc.). 
• ​Knowledge of fiscal planning, budgeting, and reporting. 
• ​Understanding and comprehension of relevant laws and regulations. 
• ​Proficient computer skills including Microsoft office-based technologies, databases, and automated billing systems. Must have ability to train/coach others in these skills. 
• ​Strong interpersonal, verbal, and written communication skills  
• ​Excellent leaderships skills.​ 
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 
• Skilled in time management and organization such as planning, handling multiple tasks and prioritizing changing activities. 
• Anticipates, identifies, analyzes, and resolves conflict and problems. 
• As driving may be required, a valid motor vehicle license and acceptable driving history will be reviewed.   
• ​​Bachelor’s degree in Business Administration or relevant field; Experience may be substituted for education. 
• ​5 years office administrative healthcare experience. 
• ​Minimum 3 to 5 years of experience with EMR/electronic health/medical record systems.​ 

Benefits

• Medical
• Vision
• Dental
• Health savings accounts with employer contribution
• Flexible spending account options
• Company-paid life insurance policy
• Paid time off
• Company holidays
• Floating holidays
• 100% company-paid short & long-term disability
• 401k match up to 3.5%