Business Systems Analyst I

Summary Statement

For more than a century Ottobock has pursued the mission of helping people living with limb loss or mobility challenges regain or maintain their freedom of movement. We do this through the development of leading prosthetic, orthotic and wheelchair innovation and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 8,000 employees worldwide and 1,100 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.

We are looking for a Business Systems Analyst to join our team in Austin, TX (hybrid work schedule). Only local candidates will be considered at this time.

The business system analyst will be responsible for supporting applications in our patient care facilities. The position will support and maintain all operational applications with a focus on patient care applications.  He/she also plays an important role in maintaining current systems and supporting implementations of new application projects. This role is responsible for supporting the transition of new applications or releases to operations, including testing and validating of applications as an important part of IT services. The business system analyst works closely together with the IT operations and infrastructure teams and will furthermore ensure that required knowledge is identified, supported and trained for the ongoing day-by-day operational management of applications. Support existing systems in a fast-paced patient care environment.

Duties & Responsibilities

Qualifications

• 3+ years’ experience in a Business Systems Analyst role
• 2+ years’ experience providing production support
• 2+ years’ experience with ERP solutions, preferred
• 2+ years’ experience with SAP Business One, preferred
• 2+ years’ experience with project management, governance and budgeting, preferred
• Experience with Patient Management Systems or Hospital Systems, preferred
• Experience with introducing and implementing standard business processes
• Strong business process knowledge, analysis and visualization
• Ability to learn and support new systems and applications quickly
• Ability to provide technical training to end users
• Management of external providers
• ITIL Foundations v3 certification preferred
• Proven facilitation skills across multiple business disciplines, organization levels and geographies

Benefits

Medical

Vision

Dental

Health savings accounts with employer contribution

Flexible spending account options

Company-paid life insurance policy

Paid time off

Company holidays

Floating holidays

100% company-paid short & long-term disability

401k match up to 3.5%

Paid parental leave

Ottobock will not discriminate against any applicant for employment because of race, color, age, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age (40 or older), disability or genetic information. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age (40 or older) disability and genetic information.

Note: Ottobock does not accept CVs from recruiting agencies or staffing firms and will not consider payment of any referral compensation or recruiter fee relating to unsolicited CVs. We kindly request that all job seekers interested in opportunities with us apply directly through our official careers page: https://www.ottobock.com/en-us/careers