Clinical Specialist, Sales - Internal Partner Support

Summary Statement

For more than a century Ottobock has pursued the mission of helping people living with limb loss or mobility challenges regain or maintain their freedom of movement. We do this through the development of leading prosthetic, orthotic, product innovations and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 9,000 employees worldwide and 1,100 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it. 

We are seeking a Clinical Specialist, Sales Internal Partner Support, to join our team in Austin, TX (hybrid work schedule)! Remote candidates will also be considered.

This role is pivotal in driving awareness of Ottobock products throughout the organization’s network of internal partners. Key responsibilities include increasing awareness and certification of key products, assisting with product trials, delivering education and certification training, and providing support for troubleshooting and complex cases. This role also involves collaborating with internal teams to develop enablement resources and education pathways.  

Duties & Responsibilities

Specific responsibilities and skill set includes but are not limited to: 

• Drive awareness of Ottobock products throughout the organization’s network of internal partners by forging strong relationships and providing exceptional support.   
• Assist with trials of Ottobock products by coordinating trial crates, providing fitting support (virtual or onsite), and delivering education as requested. 
• Conduct product education and certification training on strategic portfolios as directed.  
• Aid internal clinicians as required, offering support with Ottobock product troubleshooting, complex cases, and product selection. 
• Identify opportunities to enhance clinical support by navigating Healthcare resources, collaborating with Marketing and Market Management teams to develop enablement resources, processes, and communications. 
• Collaborate with internal clinical leadership to design education pathways and onboarding programs for Ottobock product training. 

Qualifications

Minimum Required Qualifications – (Education, Experience, Certifications & Licensure): 

• Minimum of 3 years practical clinical experience in Orthotics and Prosthetics 
• ABC Certified prosthetist or Prosthetist/Orthotist 
• BS, Certificate or MPO/MS in Prosthetics and Orthotics 
• BA/BS degree from an accredited college/university
• Experience using Microsoft Suite, preferred 
• Strong knowledge of Salesforce, preferred 

Knowledge, Skills, and Abilities:  

• Strong interpersonal and relationship-building skills. 
• Excellent communication and presentation abilities. 
• Proficiency in understanding and conveying technical information related to Ottobock products. 
• Ability to troubleshoot and solve problems effectively. 
• Organizational skills with the ability to manage multiple priorities and tasks. 
• Flexibility and adaptability to work in a dynamic and evolving environment. 
• Collaboration skills to work effectively across departments and with external partners. 
• Knowledge of healthcare industry and clinical environments preferred. 

Physical Demands and Work Environment: 

• 50-60% travel expected. 
• Monthly travel anticipated, spending 3-4 days per trip visiting clinic locations to meet and train onsite clinicians in Ottobock products.  

Benefits

Medical

Vision

Dental

Health savings accounts with employer contribution

Flexible spending account options

Company-paid life insurance policy

Paid time off

Company holidays

Floating holidays

100% company-paid short & long-term disability

401k match up to 3.5%

Paid parental leave

Ottobock will not discriminate against any applicant for employment because of race, color, age, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age (40 or older), disability or genetic information. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age (40 or older) disability and genetic information.

Note: Ottobock does not accept CVs from recruiting agencies or staffing firms and will not consider payment of any referral compensation or recruiter fee relating to unsolicited CVs. We kindly request that all job seekers interested in opportunities with us apply directly through our official careers page: https://www.ottobock.com/en-us/careers