Business Process Engineer with Focus on Order-to-Cash (d/f/m)
Duderstadt, NI, DE, 37115
Summary Statement
Ottobock’s Patient Care Organisation provides users worldwide with individual orthopaedic and rehabilitation solutions. As a global patient care network, it combines clinical expertise, patient-focused services and modern technologies to sustainably improve mobility and quality of life.
As part of the implementation of a new Business Suite, Business Process Management is establishing seamless, efficient and standardised end-to-end processes for the international Patient Care Organisation.
The focus of this role is on the Order-to-Cash process. You will actively shape the future core processes from service delivery through billing and make a significant contribution to the success of the international transformation.
Duties & Responsibilities
- Take responsibility for the design and continuous development of the end-to-end Order-to-Cash process within the Patient Care Organisation, from service delivery through billing to payment receipt
- Analyse existing processes and identify optimisation opportunities with the aim of sustainably improving patient care, service quality and process efficiency
- Develop and implement standardised process and system solutions for the Order-to-Cash process as part of the introduction of a new Business Suite
- Collaborate closely with international business functions, local organisations, IT and external partners to establish global process standards
- Contribute to testing, rollouts and continuous improvement activities to ensure successful implementation and sustainable process quality
Qualifications
- Successfully completed a degree in Business Administration, Business Information Systems, Industrial Engineering or a comparable qualification gained through professional experience
- Relevant professional experience in Business Process Management, Process Engineering or the implementation of ERP or business systems
- Sound understanding of end-to-end Order-to-Cash processes, as well as an interest in their functional and system-based development within ERP or business applications
- Experience with or a strong interest in the design, standardisation and optimisation of cross-functional business processes in an international environment
- Very good German and English language skills as well as enthusiasm for working in transformation projects
Benefits
- Actively shape an international business transformation: Contribute your ideas to the implementation of a new global Business Suite and help shape the future core processes of the Patient Care Organisation
- Direct functional impact: Develop processes that support patient care worldwide and improve collaboration across countries and functions
- Competitive compensation and 30 days of annual leave
- Financial benefits: Company pension scheme and capital-forming benefits
- Flexibility: Flexible working hours and mobile working within Germany (in consultation with your manager)
- Health & Well-being: EGYM Wellpass, external counseling services for personal and professional matters, and occupational health services
- Mobility: Bicycle leasing programs (JobRad & Bikeleasing)
- Discounts & Perks: Corporate Benefits program and offers from local partners
- Onboarding & Development: Tailored onboarding through the Ottobock Welcome Days and continuous learning opportunities via the Ottobock Academy