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Working Student Customer Service Bionic Exoskeletons (d/f/m)

Business Unit:  Working Student / Student Assistant
Location: 

Duderstadt, DE, 37115

Employment Type:  temporary
Startdate: 
Contact Person:  Luisa Otto
Contact Information:  Luisa.Otto@ottobock.de
Job ID:  4261

Summary Statement

As a working student, you will strengthen our team in the new Ottobock Bionic Exoskeletons business unit. The goal for you is to gain insights into customer service and be the contact person for our global customers. In this way, you will promote customer loyalty and customer satisfaction. During the semester, you will support us with 20 hours per week; during the semester break, we offer you up to 40 hours.

Duties & Responsibilities

  • You accompany and support our international customers from order entry to invoicing in close cooperation with logistics and the order centre.
  • You will be in direct contact with customers by phone, digitally or in person
  • You will support global sales and after-sales teams in developing our markets and achieving maximum customer satisfaction.
  • You will contribute to ensuring first-level support for our global user base and online shop

Profile

  • You are studying a commercial degree and you are available for at least three months
  • Initial experience in customer service, e.g. through internships, is desirable - but not a prerequisite
  • You like to work with large amounts of data and enjoy working with figures and evaluations.
  • You are proficient in MS Office, especially Excel. SAP knowledge is an advantage
  • Working in an international environment has always been your dream, so you are fluent in written and spoken German and English.

Benefits

  • Attractive remuneration for working students
  • 20 hours per week during the semester, up to 40 hours per week during the semester break
  • Modern workplaces with home office option and a great onboarding by the team
  • Open corporate culture and an exciting, international working environment
  • The opportunity to expand your professional network

Diversity at Ottobock

For us, the focus is on treating each other with respect and enjoying our work. We value diversity and therefore expressly welcome all applications regardless of gender, age, nationality, disability, ethnicity and social origin, religious beliefs or sexual orientation. This includes special consideration for severely disabled individuals with equal suitability.

Your future at Ottobock

Ottobock's products and services in prosthetics and orthotics as well as human mobility and patient care ensure independence and quality of life when personal mobility is restricted. With around 8,000 employees in more than 50 countries, our company is the world market leader in technical orthopaedics.

It is very important to us to offer our trainees permanent employment after successfully passing their exams. The focus is initially on gaining professional experience and consolidating qualifications. Many of the training courses can then be continued to become a master craftsman or combined with a degree. The Ottobock Academy also offers professional seminars for advanced training and further education.

Please only use our online job portal at jobs.ottobock.com for your application. We are looking forward to your application!