Ergonomic Specialist SUITX (d/f/m)

Summary Statement

Are you passionate about helping people stay healthy throughout their working lives — and do you want to actively shape solutions rather than just observe? Then you’re exactly who we’re looking for.

As an Ergonomic Specialist SUITX (m/f/d), you ensure that our innovative sensor-based and exoskeleton solutions are not only understood, but also correctly applied and truly embraced in everyday work. You transfer knowledge, inspire users, analyze workplaces, and help make physically demanding tasks noticeably easier. Together with our team, you develop training concepts, support projects with major industrial and logistics clients, and contribute ideas to continuously improve our solutions. Through your work, you make ergonomics tangible — helping people stay healthy and productive in the long term.

Since 2018, SUITX by Ottobock has been developing innovative exoskeletons such as IX Shoulder and IX Back Air, along with complementary technical solutions. Our mission is to enable people to remain healthy and productive in physically demanding professions over the long term. Together, we are shaping the future of ergonomic workplaces.

Duties & Responsibilities

Cross-functional Responsibilities

• Independently conduct product trainings and presentations for global customers and distribution partners

• Manage training-related documentation

• Coordinate and communicate with internal stakeholders (e.g., sales and key account teams) and external stakeholders (e.g., customers and distribution partners)

• Create and edit customer communications (e.g., newsletters, brochures) based on sales input

• Support the development of training materials as well as feedback and evaluation forms

• Develop and prepare presentations for training and marketing purposes

• Translate and refine training and marketing materials in English

Core Responsibilities

• Coordinate and independently deliver product trainings at multiple locations simultaneously

• Independently manage projects in early phases in close collaboration with distribution partners and key account sales colleagues

• Deliver training sessions for international customers within ongoing projects

• Contribute to achieving project goals through tailored training concepts

• Actively incorporate customer feedback into the further development of our product solutions

• Build and maintain customer relationships and actively generate leads for handover to direct sales

• Travel within Europe, especially to major industrial and logistics clients

• Motivate users to actively integrate exoskeletons into their daily work routines

• Clarify questions and uncertainties regarding the use of our solutions

• Support the analysis of workplace situations using certified software and hardware tools

• Conduct on-site ergonomic training sessions based on analysis results

Qualifications

• Degree in a relevant field (e.g., ergonomics, biomechanics, physiotherapy, health management)
  or completed vocational training in a related field (e.g., physiotherapy) with 5–8 years of professional experience

• Initial professional experience (0–3 years) in training, ergonomics, sales, or project work is desirable

• Knowledge in ergonomics and/or medical fields is an advantage

• Strong communication skills, organizational talent, and a solution-oriented working style

• Confident presence in training settings and when working with international customers

• Very good written and spoken German and English; additional languages are a plus

• Willingness to travel within Europe

• Primary residence in Germany required

Benefits