Inside Sales Rep (West Territory)
CA, US
Summary Statement
Cascade Orthopedic Supply, LP, a separate and independent subsidiary of Ottobock, is distinguished as the largest O&P distributor in North America. We provide solutions that improve quality of life!
Our reputation is built on its continued commitment to customer service and technological advancements. We distribute a wide selection of products from over 300 suppliers. As part of our ongoing commitment to excellence, the company boasts a friendly and knowledgeable team, electronic invoicing and payment options, discounts, patient care software integrations, and overnight delivery at ground rates to help streamline business practices.
We have longstanding customers and valued employees who have been with the company for more than 30 years, and are proud to sell and support products that assist in mobilizing and empowering people across the country.
Cascade is in search of an Inside Sales Representative - West Territory (remote) to join our growing Sales team!
The Inside Sales Representative is responsible for growing, servicing, and maintaining customer accounts. This role works collaboratively with various areas of the company, including outside sales, marketing, customer service, operations and purchasing teams to manage customer needs, growth of existing customer accounts, and meet or exceed monthly sales quotas while increasing customer satisfaction.
Duties & Responsibilities
Successful job applicants will be able to perform these essential functions with or without reasonable accommodations:
- Assist with onboarding new clients in addition to providing customer service to assigned accounts
- Improve customer satisfaction through improved responsiveness and anticipating customer needs
- Develop new business opportunities with existing companies through promoting company products and services
- Develop lower value accounts to a level that requires attention from the Outside Sales Team
- Maintain a high degree of cooperation, communication and coordination with others
- Performs other related duties as assigned
- Remote position, M-F, Pacific time zone business hours
Qualifications
Minimum Qualifications – (Education, Experience, Certification, & Licensure):
- One to three years of similar or related experience
- A college degree (non-technical) or related experience
- Must currently live in U.S. and work Pacific time zone business hours
Knowledge, Skills, and Abilities:
- Thorough knowledge of hardware systems, system software (specifically CRM), networks, and application software development
- Previous sales and customer management experience preferred
- Must have excellent resource management, project planning, and communication skills
- Must be able to work and travel independently and use general office equipment
- Knowledge of principles and processes for providing customer service
- Skilled in time management
- Skilled in handling multiple tasks, prioritizing and changing priorities
- Skilled in identifying, analyzing, and resolving problems
- Ability to communicate effectively verbally and in writing
- Ability to listen to and understand information verbally and in writing
- Ability to communicate effectively verbally and in writing
- Ability to anticipate, identify, analyze, and resolve conflict and problems
Compensation Data
Salary range: $50k annual base with competitive monthly commission plan
Benefits
Medical
Vision
Dental
Health savings accounts with employer contribution
Flexible spending account options
Company-paid life insurance policy
Paid time off
Company holidays
Floating holidays
100% company-paid short & long-term disability
401k match up to 3.5%
Paid parental leave
Ottobock will not discriminate against any applicant for employment because of race, color, age, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age (40 or older), disability or genetic information. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age (40 or older) disability and genetic information.
Note: Ottobock does not accept CVs from recruiting agencies or staffing firms and will not consider payment of any referral compensation or recruiter fee relating to unsolicited CVs. We kindly request that all job seekers interested in opportunities with us apply directly through our official careers page: https://www.ottobock.com/en-us/careers