Inside Sales Representative

Summary Statement

For more than a century, Ottobock has pursued the mission of helping people living with limb loss, limb difference, or mobility challenges maintain or regain their freedom of movement. We do this through the development of leading prosthetic and orthotic devices, and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and service offerings. With more than 10,000 employees worldwide and 1,100 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.  

We are looking for an Inside Sales Rep located in New York or the Philly area (must be located in region)

The Inside Sales Rep position is a virtual, consultative sales role responsible for driving revenue growth and customer engagement across a broad portfolio of small and emerging accounts. This role focuses on account development, opportunity identification, and disciplined CRM execution while partnering closely with field-based Principal Territory Managers (PTMs) to ensure seamless coverage and effective handoff of qualified opportunities.

This role is designed to deliver immediate commercial impact while serving as a developmental pathway for future field sales leadership positions.

Duties & Responsibilities

Account Management & Revenue Growth

• Manage a large portfolio of small business accounts through virtual engagement.
• Drive incremental revenue growth through consultative selling, product education, and solution alignment.
• Identify expansion opportunities within existing accounts and proactively engage customers to increase share of wallet.
• Support customer retention and satisfaction through consistent follow-up and value-driven interactions.

Collaboration & Opportunity Development

• Partner with Principal Territory Managers to identify, qualify, and transition opportunities requiring in-person or advanced clinical support.
• Act as an extension of the regional sales team, ensuring coordinated coverage and consistent customer experience.
• Contribute to regional sales objectives through collaboration, insight sharing, and opportunity pipeline development.

CRM & Data Discipline

• Accurately document customer interactions, opportunities, and outcomes in CRM systems.
• Maintain high standards of data quality, activity tracking, and pipeline visibility.
• Support reporting and forecasting efforts through timely and accurate data capture.

Professional Development & Bench Building

• Develop foundational sales, business acumen, and product knowledge aligned with future Principal Territory Manager roles.
• Actively participate in training, coaching, and development programs.
• Demonstrate readiness for increased responsibility through performance, collaboration, and leadership behaviors.
  ________________________________________
  Key Performance Indicators (KPIs)
  •    Small business account revenue attainment
  •    Quality and quantity of qualified opportunities handed off to PTMs
  •    CRM accuracy, completeness, and activity compliance
  •    Measurable contribution to regional sales performance and collaboration metrics

Qualifications

Required

• Bachelor’s degree or equivalent professional experience
• 2–5 years of sales, account management, or customer-facing experience
• Strong consultative selling and communication skills
• Demonstrated ability to manage a high-volume account portfolio
• Proficiency with CRM tools and sales reporting systems
• Strong organizational skills and attention to detail
• Must be currently located in New York or Philly area

Preferred

• Experience in healthcare, medical device, or B2B sales environments
• Prior inside sales or virtual account management experience
• Interest in career progression toward field sales or leadership roles

Benefits

Medical

Vision

Dental

Health savings accounts with employer contribution

Flexible spending account options

Company-paid life insurance policy

Paid time off

Company holidays

Floating holidays

100% company-paid short & long-term disability

401k match up to 3.5%

Compensation Data

Salary Disclosure: $70,000-$80,000 base salary plus variable commission