Clinical Liaison I

Business Unit:  Otto Bock Patient Care, LLC
Location: 

Lancaster, PA, US, 17603

Contract Type:  regular
Scope of employment:  full-time
Contact Person: 
Contact Information: 
Job ID:  6925

Summary Statement

The Clinical Liaison is a Market Development role to help drive sales and marketing efforts for a specific region.  This person will serve as the backbone to our market development efforts by creating long lasting relationships with referral sources for our patient care facilities.  The role includes working closely with patients and their families to educate and inform them of the process of care needed.  

Duties & Responsibilities

  • Responsible for assisting in the growth of the location’s market.    
  • Develop, solidify, and augment relationships with healthcare facilities.   
  • Help with the efforts to increase patient referrals by identifying new sources and developing positive relationships with all referral sources.   
  • Schedule and host in-services and facility tours.   
  • Operate with an “on-call” mentality daily to perform in a time sensitive manner and adhere to all physician requests.  
  • Carries out and assists with administrative market development duties created by the management team.     
  • Collaborate with the marketing team to create content for the market.   
  • Research and stay up to date on respective markets to monitor changes, trends and/or emerging needs.  
  • Represent the company at trade shows and continuing education opportunities by positively promoting the brand and educating the community about the history and value of the company.   
  • Coordinate the follow up of new referrals and leads.   
  • Apply protective device upon request by physician as well as educate the patient and providers on its use and care.  
  • Assist Intake Coordinators, as necessary.   
  • Strictly adhere to all HIPPA standards regarding patient information.   
  • Regular time spent traveling in car to visit healthcare facilities.  
  • Perform other duties and special projects as assigned.   

Qualifications

  • Bachelor's degree in Business, Marketing, Communications, or related field; Experience may be substituted for education.   
  • Experience with medical sales or medical case management.   
  • Proven track record of successfully managing customer relationships.   
  • Understanding of medical terminology preferred.    
  • Knowledge of Medicare, Medicaid preferred 

Benefits

Diversity at Ottobock

For us, the focus is on treating each other with respect and enjoying our work. We value diversity and therefore expressly welcome all applications regardless of gender, age, nationality, disability, ethnicity and social origin, religious beliefs or sexual orientation. This includes special consideration for severely disabled individuals with equal suitability.

Your future at Ottobock

Ottobock's products and services in the areas of Prosthetics, NeuroMobility, Patient Care, Exoskeletons developed by 'SUITX by Ottobock' and Business Solutions ensure independence and quality of life when personal mobility is restricted. With over 9,000 employees in almost 60 countries, our company is the world market leader in technical orthopedics.

Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.

Please only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application!


Nearest Major Market: Lancaster