Market Fulfillment & Logistics Specialist

Summary Statement

For more than a century, Ottobock has pursued the mission of helping people living with limb loss, limb difference, or mobility challenges maintain or regain their freedom of movement. We do this through the development of leading prosthetic and orthotic devices, and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and service offerings. With more than 10,000 employees worldwide and 1,100 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.  

About the Role
The North American branch of Ottobock Healthcare is in search of a Market Fulfillment & Logistics Specialist to join the region’s logistics team in Louisville, KY. This role is responsible for supporting the fulfillment of Ottobock product through coordination of demand planning, forecast modeling, and partner consignment programs to meet organizational goals. Serving as a business partner to North America Product Marketing, Global Inventory Management, and Customer Service Operations, the Market Fulfillment & Logistics Specialist will play a vital role in ensuring we are continuously optimizing to maintain optimal on-shelf presence, meet market delivery requirements, and provide exceptional customer experience. (onsite M-F, 8-5)

We are seeking a team member who is: 

•    Capable of building and maintaining strong relationships with cross-functional partners to achieve collective organizational goals. 
•    Skilled at developing accurate demand forecasts by analyzing historical trends, market insights, and business drivers to ensure accurate forecasting and inventory alignment.
•    Experienced in leveraging SAP (or similar ERP systems) to manage data, streamline processes, and support informed decision-making across the supply chain.
•    Adept at monitoring and optimizing inventory levels to balance customer demand with inventory efficiency, minimizing stock-outs and excess inventory.
•    Strong understanding of end-to-end supply chain operations, ensuring alignment across forecasting, production, and distribution functions.
•    Highly organized, with the ability to manage multiple priorities and maintain structure in a fast-paced, dynamic environment.
•    Meticulous in reviewing data, reports, and processes to ensure accuracy and reliability in planning and execution.

Duties & Responsibilities

•    Collaborating with partners in Product Marketing and Global Inventory Management to monitor forecasts and inventory strategies aimed at reducing stock outs and optimizing inventory levels. 
•    Review and interpret sales performance, stock levels, and other key data points to uncover patterns, assess risks, and identify opportunities for improved demand planning. 
•    Evaluate historical sales trends and seasonality to build a reliable foundation for future forecasting and inventory planning.  
•    Track promotions, production delays, market shifts, and other variables that could impact demand, proactively adjusting forecasts as needed. 
•    Collect and synthesize updates from distributors, sales teams, and other partners to ensure forecasts reflect the most current and relevant information. 
•    Coordinate the logistics component of partner consignment programs which includes monthly monitoring, quarterly onsite cycle counts and reporting of program metrics for quarterly business reviews. 
•    Collaborate with logistics, customer service, and global inventory teams to track inbound shipments and prioritize the timely unloading and distribution of high-demand products. 
•    Provide proactive, timely internal communication on backorders, production challenges, and supply constraints to ensure alignment and minimize disruption.
•    Monitor slow and non-moving inventory and collaborate with Product Marketing to identify promotional opportunities. 
•    Provide input to global supply planning teams to optimize inventory strategies for existing products, new product introductions, and product phase-outs, balancing cost efficiency with service levels. 
•    Refine forecasting methodologies, processes, and tools to improve accuracy, better anticipate customer needs, and strengthen overall supply chain performance. 
•    Monitor and maintain product schedule lines in SAP to ensure reliable backorder dates for Customer Service. 
•    Own local material master data ensuring product status is updated to reflect the product lifecycle (i.e., product introductions, product discontinuations, etc.). 

Qualifications

• Minimum 3-5 years of experience in a market-planning and logistics fulfillment role.
• Must be willing to travel 20%.
• Demonstrated expertise in demand forecasting, with the ability to model and analyze data to create accurate short- and long-term demand plans.
• Proven ability to support product launches and phase outs from a supply chain perspective, ensuring accurate forecasting, inventory alignment, and on-time market availability.
• Proficiency in SAP or other ERP systems, with experience leveraging system functionality for demand planning and reporting.
• Solid understanding of supply chain management principles, including demand planning, supply planning, and logistics coordination.
• Proficiency in Microsoft Office Suite, particularly Excel, with strong database management skills.
• Excellent organizational skills and extreme attention to detail, ensuring accuracy in forecasting and planning activities.
• Strong written and verbal communication skills, with the ability to present insights clearly to both technical and non-technical audiences.
• Effective collaboration skills, with the ability to work cross-functionally and build strong relationships across supply chain, sales, marketing, and finance.
• Analytical and problem-solving mindset, able to question assumptions, identify root causes, and recommend effective solutions.
• Strong time management skills, with the ability to manage multiple priorities and meet deadlines in a dynamic environmen
• Education - Post-secondary education in Logistics, Business Administration or a related field preferred.

Benefits

Medical

Vision

Dental

Health savings accounts with employer contribution

Flexible spending account options

Company-paid life insurance policy

Paid time off

Company holidays

Floating holidays

100% company-paid short & long-term disability

401k match up to 3.5%