Ergonomics Specialist (SUITX, Inc)
Remote, US
Summary Statement
At SUITX, Inc., it’s our mission to bring wearable technology that protects workers’ health and creates safer working conditions to the market. Recently, SUITX, a pioneer in bionic exoskeletons, joined forces with Ottobock, a leading medical device company. Together, we have combined our expertise and product portfolios to offer a broad variety of exoskeletons to protect the entire body. From the most researched exoskeleton, the IX SHOULDER AIR, to the IX BACK AIR, SUITX by Ottobock is shaping the future of work. We are in Emeryville, CA and our exoskeletons are available globally, with direct sales or distribution partners in Europe, North America, and Asia.
We are looking for an Ergonomic Specialist to join our SUITX, Inc. team in N.A.!
Location ideally close to major airport hub, for ease of traveling. Preferred Location: Denver, Phoenix, SLC or Dallas
Position Summary:
This position is responsible for providing operational sales cycle duties, which include project planning, implementation, and support.
Duties & Responsibilities
- Become a team player in the deployment/implementation of new wearable exoskeleton devices and products.
- Work alongside other innovation team members/experts to assist in training, fitting and feedback from users.
- Analyzing workstations and tasks and making the determination which SUITX exoskeletons and/or products would be best solution.
- Fitting exoskeleton devices on all different users and ensuring proper fit. Also ensuring user adoption and usage of the exoskeleton meets expectations.
- Aide in continuous education, maintenance and cleaning of exoskeletons.
- Contribute to the customer journey by attending trade shows, demonstrations onsite and/or virtually and other ergonomic/safety regional conferences.
- Responsibility for achieving high customer satisfaction ratings from users and key stakeholders.
- Communicate summaries of interactions with users to team leaders both internally and externally.
- Willingness to travel to customer sites to ensure users are helped during their typical working hours. Travel can be up to 75% of the time, remaining time is fully remote home office.
- Flexible mind and motivation can take on responsibilities that help the team succeed (some of those may not be listed in this job description)
Qualifications
- Must have experience working directly with users/customers.
- Must be passionate about improving the quality of life in industrial work force.
- Experience in ergonomics required.
- Must possess strong communication and presentation skills. Must have an outgoing personality. to be successful in this role. Presenting in front of different stakeholders is required.
- Skilled in time management.
- Experience with exoskeletons is a huge plus.
- Sales background and experience with Salesforce a plus
- Knowledge of Microsoft Suite including PowerPoint, Excel, Outlook, and other related programs is a plus.
- Fluent English (Spanish is a plus)
- Skilled in handling multiple tasks, prioritizing, and changing priorities.
- Personal responsibility, flexibility and resilience paired with a high willingness to work within various industrial environments such as logistics, automotive, aerospace, manufacturing, food, military bases etc.
Minimum Qualifications:
- Bachelor’s degree, preferably in kinesiology, engineering, work planning, industrial science, physical science, health sciences, or a comparable field of knowledge helpful but not required.
Physical Demands and Work Environment
Compensation Data
Annual Salary Range: $55,000.-$63,000. plus competitive commission plan