Working Student Community Management (d/f/m)
Berlin, BE, DE, 10405
Position Summary
At Ottobock, we are shaping the future of digital patient engagement in healthcare. As a Working Student Community Manager, you will support the growth, activation and day-to-day engagement of Movao - our global patient community. You will work closely with Community Managers, Marketing and CX specialists, ambassadors, patients, and external partners to create meaningful community experiences that build trust and help members connect and thrive.
This role offers hands-on experience in community building, patient engagement, content creation, customer experience, analytics, and international marketing within a leading Med-Tech company.
About Movao
Movao is Ottobock's international patient community for people with limb loss, limb difference and mobility-related conditions. It is designed as a trusted, inclusive space where members can connect, share experiences, learn from one another, join expert-led formats and access valuable educational content. Our ambition is to strengthen authentic exchange and community engagement across countries and cultures — guided by the spirit of: Together we move as one.
Duties & Responsibilities
- Create, publish, and maintain engaging community content, discussions, and member-facing updates
- Help onboard new members and contribute to a welcoming, credible, and inclusive community experience
- Support virtual community formats such as Circle Talks, webinars, patient meetups, and expert sessions
- Monitor community interactions, identify engagement opportunities, and gather member feedback
- Collaborate with community ambassadors, patient advocates, internal stakeholders, and external partners across markets
- Create presentations, community assets, infographics, visuals, and simple graphics for internal and external communication
- Support newsletters, member communications, playbooks, promotional materials, and short-form video content
- Conduct market research and competitive analyses related to patient communities, neuromobility, digital engagement, and healthcare communication
- Analyze community KPIs, member feedback, and engagement data, translating insights into recommendations and stakeholder reports
Qualifications
- Currently enrolled in Marketing, Communications, Psychology, Digital Media, Health Sciences, Rehabilitation Sciences, Physiotherapy, Occupational Therapy, Prosthetics & Orthotics, Neuroscience or a comparable field
- Strong interest in community building, digital engagement, customer experience, and healthcare-related communication
- First experience in Microsoft Office, data analysis, presentation design and simple visualization is a plus
- First experience in community management, content creation, communication, marketing or project coordination is beneficial
- Experience with creative tools such as Canva, Adobe Express, Figma, CapCut, Adobe Premiere Pro, DaVinci Resolve or similar tools is an advantage
- Structured, proactive and able to manage several tasks and projects in parallel
- Curious, empathetic, collaborative and comfortable working with sensitive patient-related topics in a respectful and trustworthy way
- Excellent written and spoken English skills are mandatory, as Movao is an international community with members from different countries and cultures
Authentic perspective and community credibility
We especially encourage applications from candidates with experience or interest in neuromobility, limb loss, limb difference, rehabilitation, assistive technology or mobility-related topics. Experience working with patient communities, healthcare environments, advocacy or inclusive innovation is highly valued, as diverse perspectives help us build trust and meaningful relationships within the Movao community.
Benefits
- The hourly wage is €16 and you have 24 days of vacation
- A meaningful role contributing to a global patient community that creates real value for people around the world
- Access to a broad learning environment and many opportunities to develop the skills needed for the areas described in this role — from community management and CX to content creation, market analysis, presentation design and digital tools
- Flexible working hours that can be combined with your studies, within the working student framework
- An inspiring workplace at the Ottobock Bötzow Campus in Berlin or remote within Germany
- Hands-on project responsibility and direct involvement in an international Med-Tech environment
- Networking opportunities and connection to Ottobock’s student community
- Individual onboarding, learning opportunities and personal development support
- Corporate benefits and additional employee offers, depending on applicable company standards